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Latest opening for Telecalling
This is a full-time Work-from-Home Telecalling Sales Internship with a fixed working shift.
The internship is open exclusively to female candidates residing in India, and applications are accepted from candidates across all Indian states.
Job Description
Telecalling Sales Internship – Work From Home
Female Applicants Only
1. Internship Overview
This is a full-time Work-from-Home Telecalling Sales Internship with a fixed working shift.
The internship is open exclusively to female candidates residing in India, and applications are accepted from candidates across all Indian states.
The internship will provide practical exposure to telecalling, sales, customer communication, lead follow-ups, objection handling, and client engagement.
2. Internship Tenure
The internship tenure is six (6) months.
Selected interns are expected to complete the agreed internship tenure. If an intern wishes to discontinue the internship before completing the six-month tenure, the applicable one-month notice period and proper handover process must be completed as per the internship terms and conditions.
3. Monthly Stipend
The fixed monthly stipend is ₹10,000.
The stipend will be credited through NEFT bank transfer on or around the 10th of every month to the registered bank account provided by the intern.
4. Smartphone and SIM Requirements
The intern must have a spare Android smartphone with Android version 7, 8, or 9, along with an active Jio or Airtel SIM.
The SIM:
- Must be active at the time of onboarding.
- Should be newly allocated and not previously used for other business campaigns.
- Must remain active throughout the internship.
- Company-sponsored SIM recharge support will begin from the second (2nd) month, subject to continued active participation in the internship and applicable company policy.
5. Laptop or Computer Requirement is optional
A laptop or desktop computer available is plus for performing assigned tasks, accessing the CRM, maintaining records, attending official communications, and completing required reporting activities.
6. Working Hours
Monday to Saturday: 10:30 AM to 7:30 PM
Sunday: Weekly Off
Interns are expected to remain logged in, available, and actively engaged in assigned calling and reporting activities throughout the scheduled working hours.
7. Daily Calling & Follow-Up Expectations
Each intern may be assigned up to three (3) projects per working day, depending on business and operational requirements.
For each assigned project, the minimum daily expectation shall be:
100 dialled calls OR 50 fresh connected calls, whichever is higher
Completion of all relevant lead follow-ups assigned for the respective project
Proper updating and reporting of call outcomes as per the prescribed process
Accordingly, if an intern is assigned three projects in a working day, the minimum expected output will be:
3 Projects × 100 Dialled Calls = 300 Dialled Calls per Working Day
This will be in addition to the required follow-up calls and reporting responsibilities for the respective projects.
Calling activity, connected calls, follow-ups, and call dispositions may be monitored through the company’s CRM and reporting systems.
8. Sales & Conversion Disclaimer
This is a sales-focused internship; however, sales conversions cannot be guaranteed.
The company does not promise or represent any fixed percentage of sales conversions, closures, or customer responses.
Performance will be evaluated based on factors including calling activity, follow-ups, communication quality, adherence to process, reporting accuracy, and overall performance.
9. Discontinuation Without Notice
If an intern discontinues the internship without serving the applicable notice period or while actively engaged in an ongoing project, the applicable stipend and other dues will be reviewed and processed as part of the company’s *Full & Final (F&F/FNF) Settlement, subject to the applicable terms and conditions.
The intern will also be required to complete all pending responsibilities and the prescribed handover process.
10. Early Discontinuation & Contractual Terms
If an intern resigns or discontinues the internship before completing the agreed six-month tenure, particularly while actively engaged in a running project, the company reserves the right to take appropriate action in accordance with the signed declaration, internship terms, and applicable law.
11. Communication Skills
Fluency in both English and Hindi is mandatory for this internship.
Strong verbal communication, active listening, customer handling, and professional communication skills are expected.
12. Internship Documentation
An Internship Offer Letter is not issued at the time of initial onboarding.
This policy is followed to prevent unauthorized use or misuse of company documentation.
Upon successful completion of the required internship tenure and applicable exit formalities, eligible interns will receive:
- Experience Letter
- Internship Completion Certificate
These documents will be issued subject to completion of the applicable tenure, notice period, handover, and clearance requirements.
13. Professional Conduct & Compliance
The following activities will be treated as violations of company policy and professional conduct:
- False or inaccurate reporting.
- Submission of forged or manipulated data.
- Unauthorized or unapproved breaks.
- Breach of client or company confidentiality.
- Unauthorized sharing of internal information.
- Avoidance or incomplete execution of handover responsibilities.
- Any other activity that violates company policies or assigned project requirements.
Depending on the nature and severity of the violation, the company may take appropriate corrective or disciplinary action, including discontinuation of the internship, subject to applicable terms and law.
14. Client Communication & Reporting Protocol
All communication with clients must take place strictly through official communication groups, CRM systems, or other designated reporting channels.
Interns are strictly prohibited from:
- Personally messaging clients outside authorized communication channels.
- Sharing personal contact information or private information with clients.
- Sharing internal company information with clients.
- Bypassing the designated reporting structure.
The assigned Team Leader will be the authorized point of contact for resolving work-related issues, discrepancies, project-related concerns, or operational queries.
Interns are expected to follow the prescribed reporting hierarchy and communication protocols at all times.
FAQ's
Is this a Work-from-Home internship?
Yes. This is a Work-from-Home (WFH) internship, and all calling and work-related activities are performed remotely.
What is the monthly stipend?
The internship offers a fixed monthly stipend of ₹10,000.
Additional performance-based incentives may also be available, subject to eligibility and achievement of the applicable performance criteria.
Are performance incentives available?
Yes. Performance-based incentives are available, subject to the applicable project and company incentive structure.
Interns demonstrating strong sales performance may become eligible for incentives. Incentive eligibility may also depend on factors such as project continuation, renewal, and individual performance.
What are the internship working hours?
The working hours are:
10:30 AM to 7:30 PM, Monday to Saturday
Sunday is the weekly off.
What is the minimum internship tenure?
The internship has a minimum tenure of six months.
If you decide to discontinue the internship before completing six months, you will be required to serve a one-month notice period, in accordance with the internship terms and conditions.
When will I receive my internship offer letter?
The Internship Offer Letter is issued after completion of the first month of the internship.
It is not issued at the time of initial joining.
How many paid leaves are available?
Interns are eligible for one paid leave per month.
Leave must be requested and approved at least one day in advance, except in genuine emergency situations.
Leave approval remains subject to operational requirements and the applicable internship policy.
Will I receive an experience letter after completing the internship?
Yes. An Experience Letter will be provided to interns who:
- Complete a minimum of six months of internship, and Complete the required
- one-month notice period at the time of discontinuation.
The experience letter will be issued subject to completion of the applicable exit and clearance formalities.
Do I have to make calls from my personal mobile number?
No. You are not required to manually dial customers from your personal mobile number.
Calls are made through the company’s CRM/calling system, which facilitates and records calling activity.
The CRM tracks relevant calling information, including:
- Calls dialled
- Connected calls
- Call duration/activity
- Call disposition/status
After every call, the appropriate call disposition must be updated in the CRM.